Assistant Loan Servicing Manager
Baltimore, MD
Full Time
Experienced
Who We Are:
Dominion Financial Services (DFS) is a mortgage originator for single-family real estate, specializing in two main loan products: short-term bridge loans for fix-and-flip investors and long-term rental loans for landlords expanding their portfolios. DFS is thriving in the competitive mortgage landscape, showing consistent quarterly growth and a current origination volume of $70MM per month. We are looking for a driven and detail-oriented Account Executive - Commercial to join our team and help us expand our broker business with our DSCR and Bridge products.
Our Values:
In This Role You Will
Requirements
While At Dominion You Will Enjoy
Dominion Financial Services (DFS) is a mortgage originator for single-family real estate, specializing in two main loan products: short-term bridge loans for fix-and-flip investors and long-term rental loans for landlords expanding their portfolios. DFS is thriving in the competitive mortgage landscape, showing consistent quarterly growth and a current origination volume of $70MM per month. We are looking for a driven and detail-oriented Account Executive - Commercial to join our team and help us expand our broker business with our DSCR and Bridge products.
Our Values:
- Integrity
- Accountable & Dependable
- Team Centric
- System & Process Oriented
- Service Ethic
- Organized Efficiency - Risk Management & Compliance
In This Role You Will
- Oversee day to day loan servicing operations.
- Track and report employee performance
- Ensure incoming phone calls are answered
- Ensure customer tickets are processed in a timely manner
- Resolve tier-3 borrower issues
- Oversee loan extension & draw process
- Compile and generate extension fee quotes, payoff and default statements
- Ensure proof of insurance is tracked and force placed insurance is applied when needed
- Ensure mortgage payments are received and documented properly
- Ensure monthly statements are sent to borrowers in a timely manner
Requirements
- 3+ years of mortgage servicing experience
- 2+ years of management experience
- Experience with departmental cross training Hard money lending experience is a plus
- Analytical thinking skills to include summarizing information and clearly identifying key elements, patterns, results and/or relationships
- Advanced verbal and written communication skills
- Technically savvy with the ability to pick up new systems quickly
- Strong organizational, planning, and time management skills
- Advanced critical thinking and problem-solving skills
- Advanced skills interpreting, applying, and explaining written and oral regulations, and instructions
- Applicants must be a self-starter
While At Dominion You Will Enjoy
- Paid Garage parking
- Company outings & social events
- Virtual events
- The ability to join various committees to help grow company culture
- Employee discount programs
- Growth Potential
- Health, Vision, & Dental
- 401k (after 1 year anniversary)
- 7 Paid Holidays
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