Interim Loan Servicer
Remote
Full Time
Mid Level
Job Description:
Dominion Financial Services (DFS) is a mortgage originator for single family real estate. DFS originates two main loan products – a short term bridge loan for fix & flip investors, and a long-term rental loan for landlords growing their rental portfolios. DFS is thriving in the current competitive environment and shows aggressive quarterly growth. Our current origination volume is $70MM per month. DFS is looking for a detail-oriented Interim Service Manager to join our growing team.
Our Company’s Core Values
While At Dominion You Will Enjoy
Dominion Financial Services (DFS) is a mortgage originator for single family real estate. DFS originates two main loan products – a short term bridge loan for fix & flip investors, and a long-term rental loan for landlords growing their rental portfolios. DFS is thriving in the current competitive environment and shows aggressive quarterly growth. Our current origination volume is $70MM per month. DFS is looking for a detail-oriented Interim Service Manager to join our growing team.
Our Company’s Core Values
- Integrity
- Accountable & Dependable
- Team Centric
- System & Process Oriented
- Service Ethic
- Organized Efficiency - Risk Management & Compliance
- Conduct welcome phone calls for new DSCR loans.
- Manage the Interim Servicing Freshdesk inbox.
- Review and collect all ACH forms.
- Provide internal departments with payment history requests.
- Monitor roll forward payments on transferring loans.
- Monitor loans onboarded to company sub-servicer.
- Reach out to borrowers and or clients for shorted funds on AR reports.
- Audit newly onboarded loans for accuracy.
- Research requests from clients and borrowers.
- Additional administrative duties assigned as needed.
- 3+ years of experience within customer service.
- Previous experience in commercial Loan Servicing.
- Proficient in Microsoft Suite, specifically Excel and Word.
- Familiarity with additional software’s such as Salesforce.
While At Dominion You Will Enjoy
- Company outings & social events
- Virtual events
- Companywide competitions and raffles
- Personal financial workshops
- Orioles season tickets
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